Data Protection Policy

998bet Privacy Policy —
Your data is completely safe with us

This Privacy Policy explains openly how the personal information you provide to 998bet is collected, stored, and protected. We believe transparency is the foundation of trust.

Last Updated: January 2026
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How we Your Data We Protect

A quick overview of the key pillars of 998bet's Privacy Policy

End-to-End Encryption

All your personal and financial information is protected with 256-bit SSL encryption. Third parties can never access your data.

KYC Verification

Your identity is verified only once, and that information is stored on secure servers — it is never shared elsewhere.

No Sale of Data

998bet never sells your personal information to third parties. Your data is used solely to improve our services.

Secure Data Storage

Your data is stored in internationally certified data centers with regular backups.

Cookie Controls

You can control cookie access at any time through your browser settings. We only use necessary cookies.

Right to Erasure

You may request the deletion of all your personal data at any time. We will process it within 30 days.

Important: By creating or using an account on the 998bet platform, you agree to this Privacy Policy will be considered to have read and agreed to it in full.

Introduction & Key Definitions

Section 1

998bet An international-standard online gaming and entertainment platform. We place the highest priority on protecting our members' personal data. This Privacy Policy Explains how your information is collected, stored, used, and kept secure.

In this policy, "998bet", "we", "us", and "our" refer to the 998bet platform and its operating entity. "You", "your", and "member" refer to any registered or unregistered user of 998bet. "Personal data" means any information that can be used to identify you, directly or indirectly.

998bet's Privacy Policy This policy has been developed in compliance with international data protection law, particularly the General Data Protection Regulation (GDPR) and other relevant legal standards. We believe your data belongs to you alone, and respecting that ownership is our responsibility.

This Privacy Policy 998bet's Terms & Conditions And Responsible Gaming Together with the policy, this forms a complete legal framework.

What types of information we collect

Section 2

998bet Only the information needed to provide you with the best service is collected. We do not gather anything beyond that. This Privacy Policy Under -, the following types of information may be collected:

Identity Information:

  • Full name and date of birth — required for account verification.
  • National ID or passport number — as part of the KYC process.
  • Address and country — to verify geographic restrictions.
  • A copy of a photo ID — where required.

Contact Information:

  • Email address — for account creation and communication.
  • Mobile number — for OTP verification and security.
  • Preferred method of contact.

Financial Information:

  • Mobile banking number (bKash/Nagad/Rocket) — for deposits and withdrawals.
  • Transaction history — for account transparency.
  • Deposit and withdrawal amounts.

Technical Information:

  • IP address and device information — used for security verification.
  • Browser type and operating system.
  • Login time, date, and location.
  • Gaming history and preferences.
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Special Category Data: 998bet never collects information related to religion, ethnicity, political views, or health.

How We Collect Data

Section 3

998bet's Privacy Policy Under -, there are several ways your information may be collected. In every case, we only collect what is necessary — nothing more.

Collection method What Data We Collect Purpose
Registration Form Name, email, mobile, password Create Account
KYC Verification National ID, passport, photo Identity Verification
Payment Processing Mobile banking number, transaction details Financial Transactions
Cookies & Logs IP, browser, and session data Security & Experience Enhancement
Support Contact Chat and email conversations Troubleshooting
Game Activity Game preferences and betting history Personalized Experience

Purpose of Data Use

Section 4

998bet Your data is used only for specific and lawful purposes. This Privacy PolicyYour data is never used beyond the purposes stated in -. Below is a clear breakdown of all the ways we use your information:

  • Account Management: Account creation, login verification, and membership maintenance.
  • Payment Processing: Verifying deposits, withdrawals, and transactions.
  • Customer Support: Prompt resolution of any issues or complaints.
  • Security Assurance: Preventing fraud, hacking, and unauthorized access.
  • Legal Compliance: Maintaining records necessary to comply with local and international laws.
  • Promotional Communications: Sending offers, bonuses, and updates with your consent.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Responsible Gaming: Identifying early signs of potential addiction and providing timely support.
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Disable Ads: You can opt out of promotional emails or SMS at any time through your account settings.

Data Sharing & Third Parties

Section 5

998bet's Privacy Policy's most important commitment is this — we never sell your data. However, in limited circumstances, information may be shared with specific third parties:

  • Payment Processors: bKash, Nagad, Rocket — only the information necessary to complete transactions.
  • Game Provider: Game software companies — minimal data shared solely for game operation.
  • Legal Authorities: Providing information in accordance with valid directives from courts or government authorities.
  • Anti-Fraud System: Specialist security services for fraud prevention.
  • IT Service Providers: For server and cloud services — under strict confidentiality agreements.

A formal Data Processing Agreement (DPA) must be signed before any data is shared with a third party. This agreement includes binding obligations to protect the confidentiality and security of your data. No third party may use your data for their own purposes.

International Transfers: If your data is transferred to another country, appropriate data protection will be ensured in that jurisdiction and you will be notified.

Cookies & Tracking Technology

Section 6

998bet Cookies and similar tracking technologies are used to enhance your experience on the platform. This Privacy PolicyAs part of -, we maintain full transparency about our use of cookies.

Cookie Types:

Cookie Types Purpose Validity Period Can It Be Disabled?
Essential Cookies Login sessions, security At session end No (Required)
Performance Cookies Analyzing site speed and performance 1 Year Yes
Functionality Cookies Saving Language & Preferences 6 Months Yes
Analytics Cookies User Behavior Analytics 2 Years Yes

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect some core features of the platform. We do not use third-party advertising cookies.

Data Security Strategies & Practices

Section 7

998bet's Privacy Policy Under -, we have implemented the highest technical and organizational measures in the industry to protect your data. Security here isn't just about technology — our human processes are part of it too.

  • TLS/SSL Encryption: All website and app communications are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional OTP verification is available when logging into your account.
  • Firewall & DDoS Protection: Advanced firewall and DDoS protection for server security.
  • Regular Security Audits: Regular security audits conducted by third-party specialists.
  • Restricted Access: Only authorized personnel may access specific data.
  • Data Minimization: Only the information that is strictly necessary is stored — nothing more.
  • Penetration Testing: Regular testing to identify potential security vulnerabilities.
  • Incident Response Plan: A response plan in place for swift action in the event of a data breach.

In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected members as soon as possible. Our Privacy Policy Maintaining transparency in line with - is our foremost responsibility.

PCI-DSS Compliance: 998bet's payment system operates in compliance with the Payment Card Industry Data Security Standard (PCI-DSS), the highest international standard for payment security.

Your Rights

Section 8

998bet's Privacy Policy Under -, you have the following rights over your data. These rights are recognized under international data protection law and we fully respect them.

Right to Access

You may request to see what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of all your data under certain circumstances.

Right to Restrict Processing

You may request that processing of your data be temporarily suspended under certain circumstances.

Right to Data Portability

You may request a copy of your data in a structured, readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

Exercising Your Rights: To exercise any of the rights listed above, email our support team. We will process your request within 30 days. In some cases, legal obligations may prevent us from deleting certain data.

Children's & Minors' Privacy

Section 9

998bet Strictly prohibits participation by anyone under the age of 18. Our Privacy PolicyProtecting children and minors is a top priority at -.

  • No personal information is collected from individuals under the age of 18.
  • Age verification is mandatory at the time of registration.
  • If any minor's data has been collected inadvertently, it will be deleted immediately.
  • Parents may request the deletion of their child's information.
A note for parents: If you suspect your child has been using 998bet without authorization, contact our support team immediately. We will treat it as the highest priority and resolve it promptly.

Policy Changes & Updates

Section 10

998bet from time to time this Privacy Policy May be updated. Changes in law, technological developments, or business needs may require revisions to this policy.

  • Members will be notified in advance by email or through the platform whenever significant changes are made.
  • The date of any change will be noted at the top of the page as "Last Updated".
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • You always have the option to close your account if you do not agree to the updated policy.
Advisory: Please review this Privacy Policy regularly to stay informed of the latest changes.

Contact Us

Section 11

This Privacy Policy If you have any questions, concerns, or requests regarding this, please contact our data protection team. We are always committed to safeguarding your privacy.

  • Email: [email protected]
  • Response time: Usually within 24–48 hours.
  • Live Chat: 24/7 support is available in Bengali.
  • Data Deletion Request: Send an email with the subject line "Data Deletion Request".
Response Timeframe: Standard requests are resolved within 7 business days, and complex requests within a maximum of 30 business days.
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